Individual Services

Grief and Loss Counselling

Grief is not limited to bereavement. It encompasses the loss of a relationship, a marriage, a friendship, a career, a home, a pregnancy, an identity, a life you had planned, or a version of yourself you once knew. All of these losses are real. All of them deserve care.

Complicated grief, sometimes called prolonged grief disorder, can develop when the grieving process becomes stuck, leading to extended and debilitating distress that significantly impairs daily functioning.

Grief counselling offers something rare and essential: a space where your grief is not rushed, minimized, or pathologized. A space where it is simply held.

Common signs and presentations

You may be experiencing grief and loss if you recognise any of the following:

  • Intense sadness, numbness, disbelief, or emotional shock following a loss
  • Preoccupation with the person or thing lost, intrusive thoughts or images
  • Difficulty accepting the reality of the loss even when time has passed
  • Anger, guilt, blame, or ambivalence, especially when the loss was complicated
  • Avoiding reminders of the loss or, conversely, being unable to engage with normal life
  • Social withdrawal, isolation, and difficulty reconnecting with daily routines
  • A sense that life has lost meaning or purpose
  • Grief that feels “stuck,” not moving through in the way expected
  • Physical symptoms including fatigue, sleep disturbance, appetite changes, or somatic pain

What to expect in sessions

Grief counselling provides a safe, non-judgemental space to process your loss at your own pace. Sessions integrate your cultural and spiritual beliefs, helping you find a way to carry your grief while rebuilding your life.

There is no timeline for grief, and therapy does not impose one. What it offers is a consistent, attuned, skilled presence, someone who can sit with you in the hardest of it and help you find your way through at a pace that is yours.

Some sessions are deeply emotional. Others are quieter. All of them move toward the same destination: a life in which your loss is integrated, honoured, and no longer something that stops you from living fully.

Therapeutic Approaches

Cognitive Behavioral Therapy (CBT)

Mindfulness-Based Interventions

Exposure and Response Prevention

Somatic Grounding Techniques

Ready to begin?

Sessions with Noran Hamid are available in Arabic and English. All enquiries are confidential.

Programme 06

Wellbeing Strategy Consulting

A comprehensive organisational needs assessment and bespoke mental health strategy, aligned with your HR framework, culture, and business objectives.

Project-Based

Leadership

Strategic

Duration: 4 to 6 weeks

Learning Outcomes

  • Baseline assessment of current organisational mental health
  • Bespoke wellbeing strategy with clear KPIs and timeline
  • Training roadmap for phased implementation
  • Alignment with Wellbeing Strategy and UAE best practice

Session Agenda

Week 1 & 2

Discovery and Diagnosis

Confidential surveys, leadership interviews, and review of existing HR policies and data.

Week 3 & 4

Analysis and Benchmarking

Identifying key themes, and mapping priority areas.

Week 5

Strategy Development

Co-creating a phased wellbeing strategy with measurable outcomes and practical implementation steps.

Week 6

Presentation and Handover

Full strategy presentation to leadership, including a 12-month roadmap and recommended programme sequence.

Ready to bring this to your team?

All programmes are fully customisable to your organisation.

Programme 05

Employee Assistance Programme

Confidential, short-term individual counselling sessions for employees arranged through a corporate agreement with flexible scheduling and full discretion.

Ongoing

Individual Sessions

Confidential

Duration: 6 sessions per employee

Learning Outcomes

  • Provide accessible, stigma-free mental health support
  • Reduce presenteeism and performance loss due to personal struggles
  • Demonstrate genuine organisational care for employees
  • Prevent escalation of manageable difficulties into crises

Session Agenda

Sessions 1 and 2

Assessment and Goal Setting

Understanding the concerns, establishing trust, and agreeing on therapeutic goals.

Sessions 3 to 5

Therapeutic Work

Evidence-based intervention tailored to the individual including CBT, ACT, and solution-focused approaches.

Session 6

Review and Forward Planning

Consolidating progress, building a relapse prevention plan, and discussing options for ongoing support.

Employer Report

Aggregate Feedback

Anonymous, aggregate feedback on themes and recommendations provided to the organisation. No individual information is shared.

Ready to bring this to your team?

All programmes are fully customisable to your organisation.

Programme 04

Critical Incident Debriefing

Immediate and structured psychological first aid following a workplace incident, sudden loss, or organisational crisis, delivered within 24 to 72 hours.

Responsive

On-Site

Confidential

Duration: 2 to 3 hours per group

Learning Outcomes

  • Immediate psychological stabilisation for affected staff
  • Prevent the development of acute stress disorder and PTSD
  • Provide a structured space to process what has happened
  • Connect individuals to further support where needed

Session Agenda

Phase 1

Introduction and Grounding

Establishing safety, confidentiality, and the purpose of the debriefing session.

Phase 2

Fact Phase

Participants share what they witnessed or experienced without interpretation or judgment.

Phase 3

Psychoeducation

Normalising reactions, explaining what to expect in the coming days and weeks.

Phase 4

Tools and Resources

Evidence-based self-care strategies, breathing and grounding exercises, and signposting to support.

Phase 5

Re-Entry and Follow-Up

Grounding, self-care planning, and connecting individuals to further one-to-one support.

Ready to bring this to your team?

All programmes are fully customisable to your organisation.

Programme 03

Psychological First Aid (PFA) Training

Is an evidence-informed approach designed to help individuals provide immediate psychological support to people experiencing distress following a crisis, traumatic event, or challenging life circumstance

Half or Full Day

Teams

Confidential

Duration: 3 to 4 hours

Learning Outcomes

  • Define Psychological First Aid (PFA) and understand its purpose in supporting individuals experiencing distress.
  • Recognize common signs and symptoms of a mental health crisis or acute psychological distress.
  • Apply the Look, Listen, Link model to provide practical and compassionate support.
  • Connect individuals to appropriate professional, community, and organizational support resources.

Session Agenda

Part 1

Introduction to Psychological First Aid (PFA)

Principles and objectives of PFA, and when and where PFA can be applied

Part 2

Recognizing a Mental Health Crisis

Warning signs and risk indicators, responding to individuals in distress, and escalation and referral pathways

Part 3

The Look, Listen, Link Model

Learn how to apply the PFA framework by assessing safety and needs, engaging in supportive communication, and connecting individuals with appropriate practical and professional resources.

Part 4

Practical Application & Self-Care

This final module focuses on translating Psychological First Aid principles into real-world workplace situations while emphasizing the importance of personal wellbeing

Ready to bring this to your team?

All programmes are fully customisable to your organisation.

Programme 02

Burnout Prevention Programme

A structured multi-session programme that identifies burnout risk factors and builds individual and team-level protective factors.

Multi-Session

Teams and Leaders

In-Person or Virtual

Duration: 3 x 2-hour sessions

Learning Outcomes

  • Identify personal and organisational burnout drivers
  • Develop sustainable workload management strategies
  • Build psychological resilience at individual and team level
  • Create actionable team wellbeing agreements

Session Agenda

Session 1

Understanding Burnout

The science of burnout, how it differs from stress, and the UAE workplace factors that accelerate it.

Session 2

Your Burnout Profile

Individual assessment, personal trigger mapping, and boundary-setting in high-demand environments.

Session 3

Building a Resilient Team

Collective recovery strategies, manager responsibilities, and co-creating a sustainable team culture.

Between Sessions

Reflection Activities

Guided journaling prompts and micro-practices to consolidate learning between sessions.

Ready to bring this to your team?

All programmes are fully customisable to your organisation.

Programme 01

Mental Health Literacy Workshop

A foundational half-day session empowering your entire workforce to understand, talk about, and support mental health in the workplace.

Awareness

All Staff

In-Person or Virtual

Duration: 1 hour

Learning Outcomes

  • Reduce stigma and increase help-seeking behaviour
  • Equip staff to recognise signs of distress in colleagues
  • Build a shared mental health vocabulary across the organisation
  • Introduce practical self-care and stress regulation tools

Session Agenda

Module 1

What Is Mental Health?

Dispelling myths, understanding the spectrum, and normalising the conversation in Arab and multicultural workplaces.

Module 2

Recognising the Signs

How to spot early warning signs of anxiety, depression, and burnout in yourself and those around you.

Module 3

How to Have the Conversation

Practical, culturally sensitive frameworks for approaching a colleague who may be struggling.

Module 4

Tools and Resources

Evidence-based self-care strategies, breathing and grounding exercises, and signposting to support.

Q and A

Open Discussion

Facilitated discussion, anonymous question box, and personalised resource pack for all participants.

Ready to bring this to your team?

All programmes are fully customisable to your organisation.